JC IT Solutions – Remote Support
JustClickIT

Do you have an IT problem, but your system is still able to connect to the internet? We can log in remotely and assist you with your IT problems!

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Our Services

Rapid Response Time

The rapid response within 30 minutes by JustClickIT – defined as the time between receipt of customer’s call or email and the time of any fault issue, change request, and inquiry – is recorded on our Remote System. During this phase, a support ticket has been created and automatically distributed to Engineers.

JustClickIT offers expert IT Support Services by providing the most suitable recommendations according to each customer’s needs & environment. Our engineers are equipped with comprehensive knowledge & skill. Any of your network, server, and support appliance issues, change requests, or inquiries, will be professionally handled based on our engineers’ expertise.

 

Professional Onsite Technical Support

70% of issues can be fixed remotely, however if on-site assistance is needed, we can be at your office to fix your problems. If you want an engineer on-site more often, we also offer a custom service, from 1 day per week to full-time.

 

Our Products

Let’s Work Together

Contact us if you have any further questions or inquiries, we will be happy to hear from you and give feedback as soon as possible!

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